Troubleshooting
Please check our list below to troubleshoot any issues you may be experiencing with your cooling or heating unit.
Air Ducts/Balancing/Zoning
Your heating and air conditioning unit will not warm or cool your home properly without balance in the HVAC air flow. If your home has uneven temperatures from room to room, you need to balance the air flow in your HVAC system.
Common Problems
- Leaking Air Ducts – In Seams
- Air Flow Loss in Registers in Home
- Home lacks even air flow – even temperature
- Air Ducts/Supply & Returns not Plentiful Enough
- Poor Sizing of Original Equipment
Air Filtration Systems
Air filtration systems work to capture pollutants and contaminants in the air.
What can cause this to fail?
- Lack of maintenance
- Too long in between filter changes
Air Purification UV Light
Uses ultraviolet light to kill Microorganisms (mold, mildew, bacteria, and viruses).
What can cause this to fail?
- Improper Air Flow Over Bulb
- Restricted Filters
- Age of Bulb
Blocked Air Filter
Protects the furnace and cleans the air circulating through the house.
What can cause this to fail?
- Age and simple deterioration of material
- Duct leaks
- Has not been changed
- May not provide adequate air filtering?
Blower Fan
Used to circulate conditioned air (whether heated or cooled) from a furnace or cooling system throughout the home.
What can cause this to fail?
- Age of Part
- Dirt/Debris
- Electrical Short/Surge
- Vibration – out of balance
Blower Motor
Powers the Blower Fan
What can cause this to fail?
- Age of Part
- Out of Balance blower wheel
- Dirt and Debris – stressed motor
- Worn motor bearings, lubrication
- Surge of power, moisture
Breaker / Fuses
Measures and monitors the current flow across a circuit. If the current increases too high, it will trip a switch, severing the flow of electricity past it.
What can cause this to fail?
- Age of Part
- Power Surge
- Lightning Strikes
- Motor Over current draw
Burners / Heat Assembly
Gas ignited by ignition system. This hot, combusted gas rises past a heat exchanger and out through a vent that leads to the outside of the house.
What can cause this to fail?
- Metal Fatigue
- Rust / Corrosion
- Debris / Dirt / Alignment of Burners
- Improper fuel air mixture (Incomplete Combustion)
Burnt / Loose Wiring Heating
Can cause system to malfunction including a risk of fire.
What can cause this to fail?
- Flame roll out – burned wiring
- Short – seared connections
- Power Surge Damaged Wiring
Capacictor / Heating
Capacitors store electricity. A fully charged capacitor allows current to flow at its maximum level as it releases its charge.
What can cause this to fail?
- Age of Part
- Insulator Deteriorated
- Power Surge Damaged Control
- Leakage
Circuit Board
Circuit boards organize and control the sequence of operation in the furnace.
What can cause this to fail?
- Electrical Short Occurred
- Age of Control
- Power Surge Damaged Control
- Lightning
Compressor
Compresses low pressure refrigerant gas into a high pressure, high temperature gas.
What can cause this to fail?
- Age has worn valves
- Blocked air flow
- Refrigerant has “slugged” from improper charge
- Power Surge Damage
- Low Refrigerant Caused Damage
Condenser Coil Leak
Tubes to carry the refrigerant through so it can be cooled. Must be kept free of damage and clean for them to work well.
What can cause this to fail?
- Age of Part
- Metal has Fatigued
- Formicary Corrosion
- Joint where Solder has Deteriorated
- Animal Damage – Acid
Condensor / Fan Motor
Powers the condenser fan to blow air across the coil.
What can cause this to fail?
- Age of Part
- Leaking has Occurred
- Insulator Deteriorated
- Power Surge Damaged Control
Condenser Fan
Blows outdoor air across the hot condenser coil, cooling the hot Freon gas.
What can cause this to fail?
- Age of Part
- Bent Blade
- Damaged Rain Shield
- Vibration has Damaged Blade
Contactor
Sends the correct voltage to power the compressor.
What can cause this to fail?
- Age of Part
- Short Cycling
- Insects
- Insulator Deteriorated
- Power Surge Damaged Control
Damper Motor
A damper controls the draft in an HVAC system. Dampers open and close based on the portion of the HVAC system in use, and they control air flow and venting of the system.
What can cause this to fail?
- Age of Part – motor failure
- Rust has occurred
- Spring damaged
Defrost Control Heat Pump
Controls the defrost cycles on the heat pump
What can cause this to fail?
- Age of Part
- Moisture in System
- Power Surge Damaged Control
Electronic Ignition Control
Control the process of the ignition system. Continuously monitor the furnace's operation of the integrated control module itself.
What can cause this to fail?
- Control has failed – electrical failure
- Solid State Circuit Failed
- Electrical Power Surge Damaged Control
- Lightning
Evaporator Air Restriction
Absorbs the air's heat and sends it back into the house as cold air via a series of air ducts. Constricted air flow to coil prevents proper cooling.
What can cause this to fail?
- Dirt/debris
- Residue has built up on coil surface
- Oily/Smoke Residue
Expansion Valve
Valve that controls flow of refrigerant into the compressor.
What can cause this to fail?
- Age of Part
- Sensing Bulb Failure
- Contaminants causing a restriction
- Metal has Fatigued
- Excess Vibration
Limit Controls
This is a Safety switch. Shuts furnace down in the event of a overheat situation. Determines when the blower fan comes on and how long it should stay on.
What can cause this to fail?
- Age of Part
- Excess Heat – Poor alignment
- Restricted venting or airflow
Fan Belt
Older furnaces have blowers that are driven by belts instead of directly by a motor.
What can cause this to fail?
- Age of Part
- Belt has worn due to tension adjustment off
- Worn Pulley
- Mis-alignment of pulley or wheel
Gas Valve
Responsible for supplying the furnace's burners with flammable gas once they've heated up enough to allow for combustion, and it also shuts off the supply of gas when the burners go out to avoid a fire hazard.
What can cause this to fail?
- Age of Part – corroded contacts on valve
- Malfunction in regulator in valve
- Worn diaphragm in valve
- Improper gas pressure
Heat Exchanger (Carbon Monoxide Danger
Designed for the transfer of heat from your return air to your supply air. When your heat exchanger has holes, cracks, or rusted out sections, the air passing over it can actually spread those dangerous CO gases into your home!
What can cause this to fail?
- Age of Part
- Metal Fatigue
- Rust
- Improper combustion
- Over sized furnace
Ignitor Flame Sensor
The wire possess enough electrical resistance so that when a current passes through it, it generates a large amound of heat. This sudden spark of heat is used to light the main burner.
What can cause this to fail?
- Age of Part
- Water leak has Occurred
- Insulator Deteriorated
- Power Surge Damaged Control
- Dirt and Debris
Indoor Cooling Coil Leak
Absorbs the air's heat and sends it back into the house as cold air via a series of air ducts.
What can cause this to fail?
- Age
- Metal fatigue – Leaking has Occurred
- Formicary Corrosion
- Solder Joint has Deteriorated
Inducer Fan Motor
The draft inducer blower's purpose is to move air and gases out of the furnace and up through the chimney
What can cause this to fail?
Age of Part
Water Leak has Occurred
Insulator Deteriorated
Motor Shorted
Bad Bearings
Power Surge Damaged Control
Liquid Suction Drier
Captures contaminants in the refrigerant, preventing them from reaching the condensing unit's compressor.
What can cause this to fail?
- Age of Part
- Plugged due to system contaminants
- Moisture in System
- Restriction in Copper Line
Pilot Light
When activated by an electric current, the surface of the glow coil heats up and ignites the burners in the furnace.
What can cause this to fail?
- Age of Part
- Insulator Deteriorated
- Power Surge Damaged Control
Refrigerant Balancing
Refrigerant is what removes heat from air and cools/heats. It has to be properly charged.
Why is this needed?
- Over charged too much in system
- Under-charged – not enough (Leaks)
- Leaks in System
Relay
A simple electromechanical switch which uses a small current to turn a much larger current on and off.
What can cause this to fail?
- Age of Part
- Winding Failure
- Contact Failure
- Power Surge Damaged Control
Safety Pressure Switch
When something fails or pressures reach an unacceptable high level or point, the switch will shut off the electrical power in the circuit shutting the furnace down.
What can caus this to fail?
- Age of Part
- Poor Connections
- Corrosion
- Debris in line
- Out of Calibration
Start Kit for Compressor
Helps start the compressor.
What can cause this to fail?
- Low voltage to outdoor unit
- Age of existing start kit – wear & tear
- Winding Failure
- Power Surge has Damaged Control
Suction Line Accumulator
Prevents compressor damage from a sudden surge of liquid refrigerant and oil that could enter the compressor from the suction line.
What can cause this to fail?
- Age of Part
- Leaks refrigerant
- Rust – corrosion inside
- Improper refrigerant levels
Surge Protection FAQ
Surge Protectors are designed to reduce and divert potentially damaging short-duration voltage spikes safely out of the system to Ground. This is similar in concept to pressure relief valves that protect water heaters from over-pressure.
Thermocouple
An important safety device. If the gas does not ignite and continues to flow, it can cause an explosion when it builds up. A thermocouple turns off the gas if the pilot is off.
What can cause this to fail?
- Age of Part
- Corrosion
- Out of Alignment
- Plugged Orifice
Thermostat
Controls the heating and air-conditioning systems in your house. A programmable thermostat provides an effective, economocal and easy way to save energy.
What can cause this to fail?
- Age of Part
- Misuse
- Improper Alignment
- Electrical power surge
Transformer
A furnace transformer reduces your house voltage for use inside your furnace.
What can cause this to fail?
- Age of Part
- Short in Wiring
- Power Surge Damaged Control
Water Leak
Water leaks can be from multiple reasons including holes in the drain pan that is located under the evaporator, a plugged condnsation drain line and an evaporator coil that is frozen up.
What can cause this to fail?
- Mold & Mildew
- Dirt and Debris Buildup
- Drain Clogged or Cracked